Privacy Policy

Nexaio (“Nexaio,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have. It applies to nexaio.co and any services, forms, or messaging programs we operate.

Information We Collect

We collect information you provide directly to us, such as your name, email address, phone number, company details, and any information you include when you contact us, book a call, or opt in to receive messages. We may also automatically collect limited technical information — such as device, browser, and usage data — when you visit our website.

How We Use Your Information

We use the information we collect to respond to your inquiries, schedule and conduct calls, provide and improve our services, send you service-related and (where you have consented) messaging communications, and comply with our legal obligations. We do not use your information for purposes unrelated to those described in this policy without your consent.

SMS / Text Messaging

If you opt in to receive text messages from Nexaio, you consent to receive SMS/MMS messages at the phone number you provide. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for assistance. Carriers are not liable for delayed or undelivered messages.

Mobile information, SMS opt-in data, phone numbers, and SMS consent status will not be sold, rented, shared, or transferred to third parties or affiliates for marketing or promotional purposes. SMS consent data may only be shared with service providers as necessary to deliver messaging services.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information with trusted service providers who perform services on our behalf (such as hosting, scheduling, and messaging delivery), only to the extent necessary for them to provide those services and under obligations to protect your information. We may also disclose information when required by law or to protect our rights, safety, or property.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing or messaging communications at any time. To exercise these rights, contact us using the details below. You can stop receiving text messages at any time by replying STOP.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” above. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:
Nexaio
Email: admin@nexaio.co
Phone: +1 (385) 326-5746